This Privacy Policy applies to all users of the Gupta Law Services website (guptalawservices.ca). We are committed to protecting your privacy and handling your personal information in a transparent, professional, and secure manner. By using our website or submitting your information to us, you agree to the practices described in this policy.
We collect both voluntary and automatically tracked information to better serve you:
Voluntarily Provided Information: Name, email address, phone number, physical address, and any specific messages or documents you submit through our online contact forms, appointment booking systems, or real estate intake tools.
Automatically Collected Technical Data: IP address, device type, browser information, pages visited on our site, and access timestamps collected through standard web server logs and analytics tools.
We use the information we collect for the following specific purposes:
To provide legal services: Reviewing your submissions to assess your file, scheduling consultations, and executing legal services across our practice areas (Real Estate, Family Law, Immigration, Civil Litigation, Wills & Estates, and Notary Services).
Communication: Responding to your inquiries, sending transaction updates, or providing firm newsletters and legal updates (only where you have provided explicit opt-in consent).
Site Optimization: Analyzing website usage trends to improve our user experience, site functionality, and local digital accessibility.
We utilize session and persistent cookies to enhance your browsing experience, remember your preferences, and track aggregate site traffic data. You can choose to disable cookies through your individual browser settings; however, doing so may limit certain interactive features of our website.
No Sale of Data: We do not, under any circumstances, sell, rent, or lease your personal data to third parties.
Trusted Service Providers: We may share necessary data with trusted third-party service providers (e.g., secure web hosting platforms, legal practice management systems, email delivery software) who are strictly bound by legal confidentiality agreements and only use your data to perform specific services on our behalf.
SMS Safeguards: We strictly do not share phone numbers collected for SMS consent with third parties, external agents, or affiliates for marketing, promotional, or any other purposes.
When you provide your phone number and explicitly opt in on our intake forms, you consent to receive SMS communications regarding customer care, file updates, or firm notices from Gupta Law Services.
Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us.
Assistance: For assistance, you may reply HELP to any of our text messages, or email us directly at our firm address.
Note: Message and data rates may apply. Messaging frequency varies depending on your ongoing interaction with our legal services.
To maintain strict compliance with applicable communications and privacy laws, we maintain secure records of SMS consent, including:
We implement robust administrative, technical, and physical safeguards designed to secure your personal data against unauthorized access, loss, or alteration. This includes:
Disclaimer: While we employ industry-standard security measures, no method of online transmission or digital storage is 100% secure, and we cannot guarantee absolute security.
We retain your submitted personal data only for as long as necessary to resolve your immediate inquiry, fulfill our ongoing contractual or legal obligations to you as a client, or as required to comply with the record-keeping regulations mandated by the Law Society of Alberta.
You retain the right to request access to the personal information we hold about you, request corrections to inaccurate data, or request the deletion of your records (subject to our legal and regulatory retention obligations). To make a request, please email us directly at our firm address.
Our website and legal services are not directed toward individuals under the age of 16. We do not knowingly collect or solicit personal data from minors.
We may update this Privacy Policy periodically to reflect shifts in our operational practices or legal requirements. All changes will be posted dynamically on this page with an updated revision date. We encourage you to review this policy regularly.
This policy is designed to fully comply with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as Alberta’s provincial privacy laws.
